Get in Touch

Have questions about NRGGrab? Want to partner with us? We're here to help and would love to hear from you.

Response time: Within 24 hours
Available in English
Comprehensive online support
NRGGrab customer support team

How to Reach Us

Choose the method that works best for you. We're committed to providing excellent support.

Email Us

Send us an email and we'll respond within 24 hours

Contact Form

Fill out our contact form for detailed inquiries

Quick and easy online form
Fill Form

Support Centre

Access our comprehensive help resources

FAQs and guides available
Get Help

What Can We Help You With?

Select the category that best describes your inquiry for faster, more targeted support.

General Inquiries

Questions about our service, pricing, or how to get started

Business Partnerships

Host a station, franchise opportunities, or corporate partnerships

Technical Support

Help with app issues, station problems, or account questions

Media & Press

Press inquiries, interview requests, or media partnerships

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

Get in Touch

Send us a message and we'll get back to you as soon as possible.

By submitting this form, you agree to our privacy policy and consent to being contacted by NRGGrab.

Frequently Asked Questions

Quick answers to common questions. Can't find what you're looking for? Contact us directly.

How do I rent a power bank?

Simply find a nearby station using our app, scan the QR code, and follow the prompts to rent a power bank instantly.

What are your pricing plans?

We offer pay-as-you-go at £2/hour and monthly subscriptions starting at £15/month with unlimited rentals.

Where can I return the power bank?

You can return the power bank to any NRGGrab station, not just where you rented it from.

How do I become a host location?

Fill out our host application form and we'll review your location. We provide free installation and ongoing support.

What devices are compatible?

Our power banks work with all major smartphones and tablets, with built-in cables for iOS, Android, and USB-C devices.

How do I report a problem with a station?

Use the "Report Issue" feature in our app or contact our support team directly via phone or email.

Connect With Us

Follow Our Journey

24/7 Support: For urgent technical issues, use our in-app support chat or email us directly.

Quick Links

Launching August 2025 in Glasgow! Be among the first to experience the future of mobile power.