Get in Touch
Have questions about NRGGrab? Want to partner with us? We're here to help and would love to hear from you.
How to Reach Us
Choose the method that works best for you. We're committed to providing excellent support.
What Can We Help You With?
Select the category that best describes your inquiry for faster, more targeted support.
General Inquiries
Questions about our service, pricing, or how to get started
Business Partnerships
Host a station, franchise opportunities, or corporate partnerships
Technical Support
Help with app issues, station problems, or account questions
Media & Press
Press inquiries, interview requests, or media partnerships
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible.
Get in Touch
Send us a message and we'll get back to you as soon as possible.
Frequently Asked Questions
Quick answers to common questions. Can't find what you're looking for? Contact us directly.
How do I rent a power bank?
Simply find a nearby station using our app, scan the QR code, and follow the prompts to rent a power bank instantly.
What are your pricing plans?
We offer pay-as-you-go at £2/hour and monthly subscriptions starting at £15/month with unlimited rentals.
Where can I return the power bank?
You can return the power bank to any NRGGrab station, not just where you rented it from.
How do I become a host location?
Fill out our host application form and we'll review your location. We provide free installation and ongoing support.
What devices are compatible?
Our power banks work with all major smartphones and tablets, with built-in cables for iOS, Android, and USB-C devices.
How do I report a problem with a station?
Use the "Report Issue" feature in our app or contact our support team directly via phone or email.
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Launching August 2025 in Glasgow! Be among the first to experience the future of mobile power.